Beylerbeyi Palace — Frequently Asked Questions
Is this the official Beylerbeyi Palace website?
No — Beylerbeyi Palace is managed by the Directorate of National Palaces of Türkiye, and its official website is millisaraylar.gov.tr. This site is an authorized point of sale: tickets here are official Istanbul.com inventory sold by Cityberry Tourism Agency, a licensed TURSAB member (licence 11745), with skip-the-ticket-line entry and an audio guide included.
Do I need to book Beylerbeyi Palace tickets in advance?
It is the safest way to visit. Beylerbeyi is quieter than Dolmabahçe or Topkapı, but the ticket booth still draws queues on summer weekends and cruise days. Booking online confirms your entry instantly, includes the audio guide, and lets you walk past the ticket-purchase line.
Is Beylerbeyi Palace open on Mondays?
No — the palace is closed on Mondays. Visiting days are Tuesday to Sunday, generally 09:00–17:30 with last entry about half an hour before closing. Opening arrangements are set by the National Palaces administration and can change on public and religious holidays.
What does my ticket include?
Your ticket is the Beylerbeyi Palace Museum skip-the-ticket-line entry with a multilingual audio guide included — it covers the palace museum visitor route, and the terraced gardens are part of the palace grounds you visit. The audio guide narrates the halls, the marble pool salon and the garden pavilions as you walk, at your own pace.
Is the ticket delivered instantly?
Yes. Your mobile ticket (QR code) is emailed immediately after checkout. Show it on your phone at the palace entrance — no printing needed.
Can I cancel or get a refund?
Yes — the cancellation terms for your ticket are shown at checkout before you pay. Palace entry tickets can typically be cancelled free of charge up to 24 hours before your visit. See our Refund & Cancellation policy for details.